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TRUSTED BY THE
BEST BRANDS.

Real feedback from real clients who've transformed their brands through our production expertise.

4.9/5
Average Rating
500+
Projects Done
50
States Shipped

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BACKED BY TRUST.

Clutch 5/5 Star

Google 4.9★

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BBB Accredited

4.9/5

Average Star Rating

500+

Successful Projects

98%

Client Satisfaction Rate

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Knowledge Base

COMMON QUESTIONS.

How do you ensure quality consistency?

We maintain consistency through a rigid 3-stage quality gate. Every run is audited for color accuracy against digital proofs, material integrity, and finish durability before it moves to shipping. All production happens in-house on our Roland hardware to ensure no quality loss from outsourcing.

What's your typical turnaround time?

Standard turnaround is 7-10 business days from the moment of final artwork approval. Stickers and smaller label runs often ship within 3-5 days. Large scale packaging and complex apparel drops typically stay within the 10-day window.

Do you work with small businesses?

Absolutely. While we scale for industrial brands, we offer low MOQs for early-stage streetwear labels and small business retail. We believe in building with the culture from the ground up.

How's your communication during projects?

Transparency is our core value. You receive automated updates at every production milestone—from artwork intake to the press floor, and finally when tracking is generated for your shipment.

Can you handle rush orders?

Yes. We offer Priority 48-hour production for selected services including DTF apparel transfers and vinyl stickers for clients with immediate deadlines.

What file formats do you accept for artwork?

We accept all major design formats including AI, EPS, PDF, PSD, SVG, PNG, and JPEG. For best results, we recommend vector files (AI or EPS) at 300 DPI or higher. If your files need cleanup or aren't print-ready, our design team can prepare them for an additional fee.

Do you offer samples before a full production run?

Yes. For orders above a certain volume, we strongly recommend a pre-production sample so you can approve colors, placement, and finish before we run the full batch. Sample fees are credited back toward your final order total upon approval.

What payment terms do you offer?

We require a 50% deposit to secure your production slot, with the remaining balance due upon completion before shipping. We accept all major credit cards, ACH bank transfers, and Zelle. Established partners may qualify for Net-30 terms — inquire directly.

Do you ship internationally?

Currently we ship to all 50 US states and offer local pickup from our Yonkers, NY studio. International shipping is available on a case-by-case basis for large volume orders — contact us directly to discuss rates and logistics for your location.

What if I'm not satisfied with my order?

Your satisfaction is our priority. If your order has a production defect or doesn't match the approved proof, we will reprint or refund — no questions asked. We conduct a thorough quality inspection before every shipment, but if something slips through, reach out within 5 business days of receiving your order and we'll make it right.

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